Kelly Culhane talks about how leaders can practice empathy and the benefits that empathy can bring into the workplace in Inc. Magazine.

Read a snippet from the article below by Sarah Lynch

Kelly Culhane: In early 2023, Kelly noticed that one of the firm’s executive assistants was falling behind on her workload. Instead of bluntly telling the assistant that the higher-ups were frustrated, Culhane took the assistant out to dinner and shared some of her own struggles…The assistant shared concerns about her own child and family issues that were distracting her at work. Right there at the table, they worked out a plan to redistribute some tasks and adjust deadlines. Culhane also pointed the employee toward resources for stress management.

“I really feel like whether it’s a dinner or a coffee or just a phone call, if you start by sharing what’s going on in your world and be a little vulnerable, that goes a long way in people sharing what’s going on…”

Read the rest of the full article here.

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